dkicasino Privacy Policy

This page describes what we collect when you use dkicasino and how we keep that data protected. We take privacy seriously—your login credentials, payment details, and account history are encrypted and stored securely on our servers. We do not sell your personal information to third parties, and we do not share your data except where required by law or to process your transactions.

When you access dkicasino through our Android APK or iOS browser, your connection is encrypted end-to-end. We log your login times, devices, and locations solely to detect unauthorised access and protect your account. If you enable push notifications on our app, we send you updates about your account activity, upcoming draws, and special promotions—you can disable these anytime in your notification settings.

Our privacy practices are designed around a principle of minimalism: we collect only the data necessary to operate your account, process your deposits and withdrawals, and comply with legal requirements. We do not track your browsing behaviour outside dkicasino, and we do not build advertising profiles from your gaming activity.

What Data We Collect at dkicasino

We collect the following information when you use dkicasino. Your account registration requires an email address, a password, and a username. For your first withdrawal, we ask for your government-issued ID, date of birth, and sometimes a photo of you holding your ID for facial verification (Know Your Customer, or KYC). We store this identity data encrypted and separate from your gaming account for security.

When you make a deposit, we collect your chosen payment method details—DANA user ID, e-wallet phone number, mobile banking account, local payment identifier, online payment credentials, e-wallet reference, or bank account number. We do not store full bank card numbers; we use tokenised references that third-party payment processors provide. Your transaction history (deposits, withdrawals, and gaming activity) is logged on our servers so you can review it anytime under Account > History.

How We Use Your Data

We use the data collected at dkicasino for specific operational purposes. Your email and password secure your account access and allow us to send you account notifications. Your ID and KYC information verify your identity before we process withdrawals—this protects both you and us by ensuring funds reach the rightful owner. Your payment method details enable us to process your deposits and withdrawals through our payment partners.

We use your gaming history to calculate your account balance, settle game outcomes, and provide your transaction history on request. We analyse aggregate activity data (how many users play each game, peak hours, popular features) to improve our platform performance, but we never tie this analysis to your personal identity. Your login location and device data help us spot unauthorised access attempts—if we see a login from an unusual location, we may alert you or request additional verification.

Third-Party Data Processors

We share your data with specific third-party processors only as necessary to deliver dkicasino services. Our payment processors (handling online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions) receive your payment method details and transaction amounts. Our hosting provider stores our servers and databases. Our email service provider sends us account notifications and password reset links. We do not share your data with marketing companies, data brokers, or unaffiliated third parties.

We ensure all third-party processors sign data-protection agreements and maintain encryption standards matching our own. We conduct periodic audits of these partners to verify they handle your data safely. If a processor breaches security or violates our agreement, we terminate the relationship and migrate your data immediately.

Encryption

We use TLS 1.2 or higher for all data in transit and AES-256 for data at rest, meaning your information is scrambled both while traveling to our servers and while stored.

Data retention

We retain your account data for as long as your dkicasino account is active. After account deletion, we keep transaction records for compliance purposes (typically 7 years) but remove personal identifiers.

Access controls

Only dkicasino staff with a legitimate operational need can access your data, and all staff access is logged and audited.

Cookies and Tracking on dkicasino

When you access dkicasino through your browser (iOS users), we set a session cookie to keep you logged in during your visit. This cookie expires when you close your browser or manually log out. We do not use tracking pixels or third-party cookies to monitor your behaviour outside dkicasino.

Our Android APK does not rely on cookies; instead, it stores your session token locally on your device. You can clear this token by logging out, which also removes it from our servers. If you uninstall the app, the token is deleted from your phone automatically.

Your Rights Regarding Your Data

You have the right to request a copy of all personal data we hold about you on dkicasino. Contact our support team via live chat or email, and we will provide a detailed export of your account information, payment history, and gaming activity within 30 days. You also have the right to request correction of any inaccurate data—if you believe your ID information or contact details are wrong, we will update them upon verification.

You have the right to request deletion of your account and associated data, subject to legal obligations. We will delete your personal information within 30 days of your deletion request, though we must retain transaction records for compliance. You may also request that we restrict how we use your data—for example, you can opt out of promotional emails while keeping your account active.

Data Transfers and Geographic Considerations

Our servers may sit outside your jurisdiction—dkicasino uses cloud infrastructure across multiple regions for redundancy and speed. Your data may be transferred to, and processed in, countries outside Indonesia. By using dkicasino, you consent to this international transfer. We ensure all transfers comply with standard data-protection practices and encryption requirements, but we cannot guarantee that foreign governments will offer the same legal protections as Indonesia.

Legal Compliance and Disclosure

We disclose your data if required by law or court order. We comply with KYC and anti-money-laundering (AML) regulations in jurisdictions where we operate, which means we may be obligated to report suspicious activity to financial authorities. If law enforcement requests your information through proper legal channels, we will comply but will notify you whenever possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or by displaying a prominent notice on dkicasino. Your continued use of the platform after a policy change constitutes acceptance of the new terms. We recommend reviewing this page periodically to stay informed.

Summary: Privacy at dkicasino

We at dkicasino are committed to protecting your privacy. We collect only the data necessary to operate your account, verify your identity for withdrawals, and comply with legal requirements. All your information is encrypted, stored securely, and never sold to third parties. We share data only with essential service providers (payment processors, hosting services) under strict data-protection agreements.

You have the right to access, correct, or delete your personal data. You can request a copy of your information anytime via support, and you can opt out of promotional communications while keeping your account active. Our privacy practices are designed around minimalism and transparency—we do not track your behaviour outside dkicasino, and we do not build advertising profiles.

For privacy questions, contact our support team via live chat or email. We typically respond within one business day. If you have concerns about how we handle your data, you can also refer to our Terms & Conditions or visit our Legal notice page.